Identity of the data controller

Under Law No. 6698 on the Protection of Personal Data (“KVKK”), your personal data may be processed by [Company’s Full Legal Name] (“Smile Group” or “the Clinic”) as data controller, as described below.

Personal data processed and purposes of processing

The following personal data are processed through our website (https://www.smilegroup.com.tr/):

Identity and contact data: your name, surname, telephone number and email address, for appointments, responding to enquiries and running clinic processes via live-support/CRM systems.

Special-category data (health): medical history, treatment requests and examination information, processed by our dentists and authorised health staff who are under a duty of confidentiality, for diagnosis, treatment and care.

Transaction security and financial data: browsing information and IP address; where online payment is taken, financial information processed via payment providers, for contract performance and information security.

Method of collection and legal basis

Your data are collected electronically via forms, appointment modules, cookies and the technologies on our site. They are processed under KVKK Articles 5 and 6: performance of a contract, legal obligation, the controller’s legitimate interests, and, for health data, processing by persons under a duty of confidentiality for medical diagnosis/treatment (or, where required, your explicit consent).

Recipients and purposes of transfer

Your personal data may, with appropriate security measures, be transferred to:

• The Ministry of Health, provincial health directorates and other public authorities where required by law,
• Hosting and database providers that keep the website running securely,
• Contracted payment institutions and official accountants where financial obligations apply.

Your rights under KVKK

Under Article 11 of KVKK you may request information on whether your data are processed, the purpose of processing, recipients in Türkiye, and correction or deletion of incomplete or inaccurate data. Please send requests in writing to [Official Company Address] or by secure electronic signature to [KEP address or kvkk@smilegroup.com.tr].